Returns & Exchanges
At ICON Amsterdam, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund or exchange.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing